Sarah Dowzell, CEO
In 2009 I was running a commercial cleaning company and I needed a more efficient way of storing staff details and allowing them to send weekly timesheets. I looked at the market and couldn't find anything suitable so we built it in house for our own use.
After I sold my commercial cleaning business and due to interest of other business owners, I decided to offer the software for free for other businesses to use in the hope they would get some value from it. I registered the domain name, got some hosting and Natural HR went live!
Based on a clients request, we added a recruitment module to Natural HR allowing tracking of candidates, requisitions, costs and so on as well as the ability to embed your jobs with an application form into any external website linked back into the core system so online applications are automatically added to Natural HR and allowing you to create an employee from a candidate in a few clicks
Natural HR hits a major milestone - 1,000 active clients!
As we decide to make Natural HR more than just a side project, we register Natural HR as a limited company in the UK in preparation for our journey to creating the best cloud HR platform
Social media comes to Natural HR with the introduction of a Social Stream which allows employees to post messages and to publicly recognise colleagues plus comment on and like existing messages as well as administrators to post automated messages welcoming new starters, congratulating promotions, highlighting new requisitions and so on
After taking over two years to reach 1,000 clients it now only takes 4 months to add another 1,000 taking Natural HR to 2,000 clients
As client levels increase, the importance of an enterprise class infrastructure becomes more and more apparent so we migrate our systems into a cloud hosting platform in a world class ISO27001 enterprise datacentre in Docklands giving us much greater performance, availability and scalability than before
In recognition of our ever increasing international audience, we added support for date formats, languages, timezones and added holiday calendars for many countries
It takes less than 6 months to add a further 2,000 and we are now at 4,000 active clients
As another recognition of our increasing international clientèle, we overhauled timeoff totally to introduce many, many new features based entirely on client feedback and requests to allow multiple types of holidays with individual allowances against each, prorated holiday allowances, holiday year start date linked to employee start date rather than a fixed date and more
Yes 10,000 clients now across 191 countries spanning over 50 industries
Natural HR was born in 2010 out of an internal requirement within a services business for an online employee management system specifically to manage remote employees who needed to submit timesheets each week.
After much searching we were unable to find a reliable, low cost UK based provider of simple yet powerful HR software. After finding many over priced offerings predominantly based overseas which you often needed a Masters to install and understand we decided to develop a custom application for our own use and, on discussing with other business owners and HR professionals, it then became apparent that there was a gap in the marketplace which Natural HR aims to plug.
We pride ourselves on the quality of our product and support and we love hearing from and listening to our clients. From the very earliest days, Natural HR has become the solution it has today through our community of users helping us define and new refine new features and work through the complexity of a truly international audience.
With over 11,000 clients across more than 190 countries globally and in 51 unique industries we have a truly global reach and an understanding of not only the global nature of HR but also the challenges and needs of HR solutions in many different geographies.