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How are the latest HR technology trends shaping 2020?

By 14/06/2020June 22nd, 2021HR Software, Software, Technology
HR technology trends in 202o

As technology continues to pave the way for the evolution of business processes, the HR world is now embracing disruptive technology trends, and automation methods that are reshaping the pathways HR leaders are constructing for their workforce.

In a recent article, MIT Solan identified that 82 percent of Chief Human Resource Officers (CHROs) say their organisations need an incline in digital-savvy leaders. Despite uncovering this alarming statistic, only 40 percent say their business is building robust pipelines of leaders holding the vital digital skills for the modern workplace.

With this in mind, here’s how the latest technology trends are revolutionising the way HR professionals work by further increasing efficiency and productivity while transforming outdated processes.

Implementing new waves of AI

In the field of Human Resources, Artificial Intelligence (AI) is currently revolutionising how professionals automate critical day-to-day activities, including how recruitment is executed, employee development is implemented and constantly driving new sources of people analytics data. Despite AI being regularly used in today’s landscape, it’s undeniable that it brings many benefits that are helping HR to focus on more strategic tasks that need a human touch.

Ken Lazarus, CEO of Scout Exchange, sat down with the HR Technologist to discuss the impact of AI within HR. “In 2020, we will finally see AI having a significant impact on Human Resources. This is being driven by an increase in the use of cloud-based computing power tools, as well as increasingly sophisticated algorithms and HR-focused applications.

“AI is being used to narrow potential candidates through technologies such as chatbots and candidate scoring. Here at Scout, our AI-driven recruitment marketplace connects employers with thousands of top-performing speciality recruiters to fill positions fast with the greatest talent”.

As Ken touched on, AI programs provide recruiters and HR professionals alike with the ability to filter through thousands of candidate applications, providing enhanced skill matching and competency identification to highlight the shining stars from the unqualified applicants. To boot, HR can use chatbots to efficiently communicate with candidates before interviews, providing the right answers to many common queries. Overall, saving professionals valuable hours throughout the recruitment process.

Now we’ve seen the capability for AI to create a superior talent pool, but what about keeping workforces updated with the latest skills? Organisations are beginning to adopt a process which collaborates AI with AR (Augmented Reality) and VR (Virtual Reality). Combining these forces, HR now has the power to create a tailored training program involving personalised content suited to each individual employee.

Revaluing the social strategy

In recent years, social media sites have become a staple in any organisation, from marketing and recruitment to employee management and team building. HR is increasingly becoming reliant upon social media as an inexpensive way to communicate the organisation’s goals, gather employee feedback, scout new recruits, educate their workforce and improve employer branding.

Within an environment where HR leaders are prone to questioning the validity and effectiveness of traditional performance ethos, incorporating technology-based social principles help invent new ways to manage employees. Natural HR’s social-influenced feature enables a more engaging and effective way to provide employee recognition and gather consistent feedback. Incorporating these features enables better conversations with employees, enhancing morale across the entire workforce.

As previously mentioned, AI is reshaping the way HR sources and selects their future talent. However, it goes without saying, social recruiting offers a variety of benefits to reach more passive candidates. HR will be able to utilise social platforms like LinkedIn to acquire a further reach, helping to identify candidates at a faster rate and gain a higher response rate, all at a lower cost.

Incorporating the right mix of social elements will help create a strategy that drives collaboration between stakeholders and employees while redefining employee engagement, communication and recruitment for the organisation.

Utilising people analytics

As the importance of people analytics continues to rise, it’s about utilising the vast array of employee data to yield insights that support the growth and decision making of the organisation’s strategy. HR departments will be able to incorporate data-driven insights to develop their people with better policies, learning and development procedures, performance management techniques, and improve the overall employee experience.

A recent survey by OrgVue supports these points, citing that more than 89% of organisations are using people analytics in some fashion, with HR becoming more of a ‘data-driven’ function than finance.

The idea of people analytics is to identify problems and improve processes you cannot otherwise see without the right insights. By using predictive reporting, HR will be able to outline areas that need rethinking such as reducing employee turnover, creating interactive training, focusing on employer branding, creating a work-life balance and more.

Adopting cloud technology

Influential HR analyst, Josh Bersin, has been quoted to say “The question for most companies is no longer ‘if’ you go to the Cloud, but rather ‘when and ‘how.” Coupled with the fact Gartner have predicted that by 2020, 60% of global enterprises would have invested in a cloud-deployed HR system. These statistics showcase why so many professionals are adopting a cloud approach, but what can you expect from some of the software’s key features?

• Core HR database
• Employee & Manager self-service
• Workflows
• Time & Attendance
• Performance Management
• Training
• Recruitment
• Document Management
• People Analytics
• Payroll

With Natural HR’s all-in-one HR and payroll software, you can easily manage your HR department and enable professionals at the frontline of the rapidly evolving modern workplace to engage, manage and pay your people. The system ensures everything becomes easier. Admin is quickly automated, employees can self-serve, and you’ll have access to all of your centralised data as beautiful reports anytime, anywhere.

Natural HR also includes a fully integrated payroll system that ensures costly mistakes in pay are a thing of the past with one single system to manage salary changes, bonuses, new starters and much more, backed up by our friendly team of experts.

By adopting a cloud approach and taking on a variety of new technology trends, HR professionals will be able to create a powerful digital strategy that aligns with the organisation’s missions and culture while effectively maximising technology investments to reshape the way not only HR works but your entire workforce.

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About Natural HR

Natural HR is a cloud-based HR software company for growing businesses with 100+ employees. Since launching in 2010, we’ve been building a comprehensive suite of HR functionality that equips the small to medium-sized enterprise with everything needed to build an effective and efficient HR operation.