There are many essential skills to have in order to lead and perform well in the workplace – one of the most important being empathy. Having empathy in this environment allows you to connect with colleagues, seniors, and even clients in a deeper, more meaningful way. Despite this, empathy is often overlooked as a critical soft skill. Here we explain how empathy influences the workplace positively and ways in which you can improve your ability to show empathy. What is empathy? Empathy describes the ability to put yourself in someone else’s shoes and understand their perspective and the emotions they…
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