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Employee Management

How to deal will employees who complain about pay

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Ask any manager which task fills them with the most dread, and it’s likely to be that of addressing an employees’ complaints about their pay. The reason is simple. Salary is an incredibly emotive topic in the workplace, and as soon as someone thinks they’re being underpaid, they’re likely to make a beeline for their manager. If that manager happens to be you, knowing how to deal with such encounters will ensure the issue doesn’t become any more significant than it needs to be. Word spreads quickly in businesses, therefore it’s important that you address instances of employee disgruntlement related…

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How to break down divides between departments and eradicate silos in the workplace

By | Employee Management, Employee Relations | No Comments

A business is a team. No matter how large or small the organisation, in order for it to be productive, profitable and capable of providing customers with the best possible experience, every single individual and department needs to work as one. It’s much like a football team. If one player isn’t pulling their weight, or if the defenders have lost all respect for the attacking line, they’ll never win another game and will, eventually, sink without trace. The thought of ‘tribes’ and silos existing within the four walls of a business is unpalatable for any business owner or HR team….

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Back to basics: how to communicate brilliantly as a manager

By | Employee Management, Leadership | No Comments

The art of being a great manager (and it really is an art) is akin to that of a brilliant actor. If you’ve ever occupied a position of authority in a business, you’ll know exactly what we’re referring to. Every time you enter the office, you’re expected to put on a performance – it’s highly unlikely that you’re the same person in front of your team as you are in front of your spouse or kids. This doesn’t mean that managers are robotic or disingenuous, either. Asserting authority and keeping both staff and projects in line is incredibly challenging and…

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5 reasons mentoring schemes fail

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There’s a good chance that some of your earliest memories of entering the world of work will be dominated by the presence of a particular individual. This won’t have been your boss, nor will it be someone with whom you were previously acquainted. It’ll have been a person who was regularly by your side, who was among the first to offer you a welcoming smile and who helped guide you through those treacherous first few days in a brave new world. That person will most likely have been your mentor, either through assignment or a genuine, proactive desire to help…

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Your people aren’t aliens! What to expect when hiring millennials

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If there’s one word that’s never far from a blog or newspaper headline these days, it’s ‘millennials’. And, yes – this very post is a case in point, but for a very good reason. Before we continue, it’s worth considering exactly what defines a millennial. Broadly speaking, it refers to the generation born between 1980 and 1999, and is believed to be the largest generation in existence today. Put simply, they’re taking over, and for many businesses this is something of a concern. How do you deal with people who spent their formative years witnessing the birth of the internet…

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