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Natural HR

How good is your HR software provider’s support?

By | Natural HR | No Comments

At Natural HR, we have always prided ourselves on customer service – right from the outset we have striven to make sure we offer the best product with the best service bar none in the industry. Of course, you can decide by looking at our feature list or signing up for a 114-day free trial if our product is right for you but what about service? We can tell you our service is great but then everyone says that so we have decided to share data from our main customer support platform, Zendesk. Zendesk offers stats on three key areas:…

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Dawn of a new era

By | Natural HR | No Comments

Since Natural HR started in 2010 we have constantly been amazed by the uptake and growth of the platform. Initially designed to meet an inhouse need and then launched as a free HR system for small UK businesses, the system user base and feature set has grown at an exponential rate – when we look back now it is unrecognisable. To put some context around this, we launched in September 2010. By the end of June 2011 we had 48 clients (average of 5 per month) – in the following 12 months we rose to 536 accounts (now averaging 40…

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What is coming next for Natural HR?

By | Natural HR, Technology | No Comments

Over the last few months, we have been working hard on new features for Natural HR and we wanted to share some of these with you. The main headline features currently in development are: Custom reporting The ability to allow you to build your own reports or charts from scratch plus you can save them or email them including scheduled emails – every day, every week etc For each report you can choose the fields to include or exclude, the order of the fields, sorting, filtering, grouping and so on – below is an example of a grid/table report When…

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Version 4.0 released

By | Natural HR | No Comments

We are pleased and proud to announce the release of the latest version of Natural HR. We have been working very hard over the past few months mainly based on your feedback and feature requests and are now launching version 4.0 which contains a multitude of new features. The main area which has benefited from this release is Time off where you can now use any time off type to deduct holidays, allow staff to take time off in lieu, have different time off settings for different sites and, most eagerly awaited, take time off in hours or days. The…

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What have we been up to for the last few weeks?

By | Natural HR | No Comments

It has been a very busy few months for us at Natural HR – a few weeks ago we moved our whole application to a new scalable cloud hosting platform to address some performance issues clients had been experiencing especially during the middle of the day in UK. We think the results speak for themselves – everything runs much quicker and smoother and we really hope you are seeing the difference (if not, please do let us know as we can only fix things if we know about them) But what else have we been doing? Well, we have lots…

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