Having gone through various system implementations in the past, Michael took a pragmatic approach to implementing Natural HR into CheaperWaste. “I set up a 12-month project plan as I wanted to implement the system in segments each quarter. We started by asking all employees to get used to the system: adding in their own personal data and records, using it for annual leave and sickness absence and to clock-in and out.
“Then we moved onto timesheets, recording overtime, the recruitment cycle, getting workflows set up, the training module and reporting.”
Since introducing Natural HR little over a year ago, Michael has been tracking a number of key metrics with the help of the system and the impact Natural HR has had at CheaperWaste has been remarkable. “Since we introduced Natural HR, our absence rate has dropped considerably and it is now less than 1% across the whole organisation since we started to track it. We have 100% accuracy on annual leave and different types of leave. We’re able to track and report on our equality and diversity figures and we now have 100% accuracy on all staff metrics because we record all of this information in Natural HR.”
In terms of time saved since using Natural HR Michael shares how his team of People Officers are now free from laborious record-keeping and admin: “They just press a button and it’s there!”
As the business enters its second year using Natural HR, Michael and his team have found the reporting capabilities of Natural HR second to none. “It’s just so easy. My team are now in a position each month to produce a monthly people report using the reports we have set up in the system. I like the fact that it is so visible and accessible for the entire team.”
Michael is equally as effusive about how well-received the system has been by all of CheaperWaste’s employees. “Everything they now use the system for is very intuitive, they’ve just adopted it and picked it up really quickly. We’ve got 100% of staff using the system on a daily basis.
“For us as a people team, it supports us in all the day-to-day admin and questions that can slow the function down. It frees the team up to have the proper, valuable conversations we should be having as opposed to being a PA to somebody.”