Yvonne was aware of the scale of the project, but our implementation and project management team got to work right away. From collating employee data and documents to translating and redefining Pebble’s HR processes into the system; team NHR worked closely with Yvonne and her team to provide full support and guidance throughout: “The support offered was key. We knew it would be a huge project getting all our data together in one place but Natural HR was on hand every step of the way and did most of the heavy lifting.”
Together with the team at Pebbles Care and Yvonne’s experience of HR software projects, the implementation of Natural HR took just over 3 months.
Despite only using Natural HR for little over 5 months, the impact at Pebbles Care has been remarkable. Over 34,000 log-ins, 250,000+ actions taken and 11,000+ documents are now stored securely in Natural HR. The entire team at Pebbles Care has taken to the system with ease, submitting just 41 support tickets since January 2021: just 1.7% of all tickets in the same period.
Prior to Natural HR, Yvonne shared how difficult it was to know, with any degree of certainty, who made up their workforce. Now they have a comprehensive employee database, can record training and qualifications, and safer recruitment measures that meet regulatory requirements ensure that no one joins Pebbles Care without relevant checks. Without Natural HR, Yvonne believes they would need at least four more employees just to manage HR and recruitment admin.
What’s more, when any inspections now occur, the team has everything they require to hand, in a system that is fully auditable. Able to demonstrate their HR and recruitment processes within Natural HR, the team can show inspectors the steps they are taking to ensure theirHR and recruitment processes are 100% compliant with the high safety standards required. Yvonne effused how impressed the regulatory body was with the processes they had developed in Natural HR and the level of professionalism the system provides.